Tier 1 Technical Service Support Engineer

Job Title: Tier 1 Technical Service Support Engineer
Contract Type: Permanent
Location: München (81249), Bayern
Salary: Negotiable
Reference: YINtech1_1484243906
Contact Name: Yin Liu
Contact Email:
Job Published: January 12, 2017 17:58

Job Description

Spencer Ogden are working together with one of the worlds' leading providers of inverter solutions to find a Tier 1 Technical Service Engineer to join their team in Munich.
Paying up to a generous €50,000 salary this role will offer the chance to be part of a highly innovative solar technology company with exciting growth opportunities.

Tier 1 Technical Service Engineer responsibilities include but are not limited to;

* Providing technical support to customers for all related product issues
* Provide support including troubleshooting, diagnostics and replacements
* Ensuring every RMA unit is returned
* Ensuring every FA / RCA unit is arriving to IL
* Solving technical issues based on RTmon / monitoring permission level

Tier 1 Technical Service Engineer desired experience;

* PV knowledge and experience working in PV an advantage
* Electrical or Engineering background (Bachelor / Master Degree preferred)
* Strong communication skills
* Great customer service skills
* Minimum of 2 years' experience in a service support role
* Be fluent in both German and English

If this sounds like something you are particularly interested in, please apply with an updated version of your CV to or feel free to give me a call on +44 207 268 9365.

For more information about this role please contact our London office